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F7AMSRKZ - Quality Management in Healthcare

Code Completion Credits Range Language
F7AMSRKZ Z,ZK 5 2P+2S English
Lecturer:
Vojtěch Kamenský, Peter Kneppo (guarantor), Alena Plášková
Tutor:
Vojtěch Kamenský
Supervisor:
Department of Biomedical Technology
Synopsis:

Within the subject of Quality Management in Health care the student acquaints himself with basic concepts such as: product, its characteristics and definition, quality, management, requirement, customer satisfaction, fitness. They will also learn about the relevant standards.

Requirements:

Mandatory participation in 80% of the exercises. Completion of the individual work on the exercise - max. 10 points per exercise. Overall, the student can get up to 100 points out of the exercise. Written test for 50 points (the student must write the test for at least 50% points). The overall score is a combination of 50% of the points in the exercises and the points for the written test. The student has the possibility to get 100 points, 50 points are required for the subject. Assessment according to the ECTS scale.

Syllabus of lectures:

1. Quality of systems and processes in healthcare.

2. Procedural proceedings. Lean Management.

3. Standards of the ISO series. Implementation of the Quality Management System (SMJ) in a healthcare organization, justification of SMU needs for healthcare organizations, process approach.

4. Quality Policy and Quality Targets, Quality Manual, Quality System Audit, Quality Plan, Objective Evidence, Inspection, Inspection, Examination, Validation Verification, Qualification process.

5. Quality of systems and processes in healthcare.

6. Procedural proceedings. Lean Management.

7. Standards of the ISO series. Implementation of the Quality Management System (SMJ) in a healthcare organization, justification of SMU needs for healthcare organizations, process approach.

8. Quality Policy and Quality Targets, Quality Manual, Quality System Audit, Quality Plan, Objective Evidence, Inspection, Inspection, Examination, Validation Verification, Qualification Process.

9. Audit: Review, Audit Program, Audit Criteria, Audited Organization, Audit Team, Expert, Health Care Standards. Euromodel TQM.

10. Management and implementation of processes in healthcare facilities, definition and mapping of processes and subprocesses.

11. Design of integration of healthcare facility management. Possibilities of using TQM within healthcare facilities. Standards and indicators in the quality of health care.

12. Quality in laboratories. Accreditation of medical facilities according to SAK and JCI.

13. Quality management tools.

14. Risk management.

Syllabus of tutorials:

•Quality of systems and processes in healthcare.

•Procedural proceedings. Lean Management.

•Standards of the ISO series. Implementation of the Quality Management System (SMJ) in a healthcare organization, justification of SMU needs for healthcare organizations, process approach.

•Quality Policy and Quality Targets, Quality Manual, Quality System Audit, Quality Plan, Objective Evidence, Inspection, Inspection, Examination, Validation Verification, Qualification Process.

•Audit: Review, Audit Program, Audit Criteria, Audited Organization, Audit Team, Expert, Health Care Standards. Euromodel TQM.

•Management and implementation of processes in healthcare facilities, definition and mapping of processes and subprocesses.

•Design of integration of healthcare facility management. Possibilities of using TQM within healthcare facilities. Standards and indicators in the quality of health care.

•Quality in laboratories. Accreditation of medical facilities according to SAK and JCI.

•Quality management tools.

•Risk management.

Study Objective:
Study materials:

[1].TAGUE, Nancy R. The quality toolbox. 2nd ed. Milwaukee, Wis.: ASQ Quality Press, 2005. ISBN 978-0-87389-639-9.

[2].KELLY, Diane L. Applying quality management in healthcare: a systems approach. 3rd ed. Arlington, VA: Association of University Programs in Health Administration, c2011. ISBN 978-156-7933-765.

Note:
The course is a part of the following study plans:
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